Action Experiences Terms and Conditions – “In-Brief”

• Vouchers are sold by Action Experiences as agent for businesses that provide lifestyle and recreational services to customers.
• Action Experiences is not a provider of experiences and Experience Providers provide these services directly to customers.
• Vouchers will remain valid for 36 months from the date of purchase. It is recommended that all Vouchers are used within the first 12 months of date of issue. Price change of Experiences may apply beyond 12 months of date of issue of voucher.
• All prices include Goods and Services Tax (GST) at the current rate of 10% in Australia. New Zealand 15 % GST.
• The statutory consumer guarantee applies to all Action Experiences transactions.
• All valid and unused Action Experience Vouchers are fully transferable.
• If bad weather affects a booking, you will be offered alternative times to reschedule at no cost to you. Please contact the event provider to arrange an new time and date.
• Certain experiences provided by experience providers are subject to minimum age, weight, health or other restrictions.
• Your participation in each experience is conditional upon your acceptance of our Terms and Conditions as well as the experience provider's terms and conditions.

If you have any queries, please contact us and we will be pleased to assist.

9am to 5pm Monday to Friday - Australian Eastern Standard Time +61418-318-903 (outside Australia). Please check local time Melbourne Australia before calling this number.